Privacy Policy

Introduction

Welcome to BudgetPal AI. BudgetPal AI is a product of Knailab LLC, a company registered in Colorado, USA. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use BudgetPal AI, our personal finance and budgeting application. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Financial Account Data via Plaid

When you connect your bank accounts and credit cards through Plaid, we receive the following types of information:

• Account information (account names, types, and balances)
• Transaction data (amounts, dates, merchant names, categories)
• Account identifiers (routing numbers, account numbers in encrypted form)
• Historical transaction data for budgeting and analysis

Important: We never see or store your banking credentials (username, password, PIN). Plaid handles the secure connection to your financial institutions using industry-standard encryption and security practices.

Budgeting and Financial Profile Data

We collect and store information you provide to help you manage your finances:

• Income information and financial goals
• Budget categories and spending limits
• Custom tags, notes, and transaction categorizations
• Alerts and notification preferences
• AI assistant interactions and preferences

Account and Usage Data

When you create an account and use BudgetPal AI, we collect:

• Account registration information (name, email address)
• Usage analytics (features used, session duration, app interactions)
• Device information (device type, operating system, browser type)
• IP address and general location data
• Error logs and crash reports to improve app stability

Billing and Payment Information

If you subscribe to a paid plan (Pro or Founder Pass), we process payments through Stripe. Stripe collects and processes your payment information (credit card details, billing address) according to their privacy policy. We receive confirmation of successful payments and subscription status, but we do not store your full payment card details.

How We Use Your Information

We use the information we collect to:

• Provide core budgeting features (transaction categorization, spending analysis, budget tracking)
• Generate AI-powered insights and recommendations about your spending habits
• Send smart alerts (low balance warnings, overspending notifications, bill reminders)
• Improve our service through analytics and user feedback
• Provide customer support and respond to your inquiries
• Monitor for fraud, security threats, and unauthorized access
• Process payments and manage subscriptions
• Send important service updates and notifications (you can opt out of marketing emails)
• Comply with legal obligations and enforce our Terms of Service

Plaid Integration and Security

BudgetPal AI uses Plaid to securely connect your financial accounts. Plaid is a trusted financial technology company that acts as an intermediary between BudgetPal AI and your financial institutions.

When you connect an account through Plaid:

• You authenticate directly with your bank or credit card company (we never see your login credentials)
• Plaid uses bank-level encryption and security standards
• Plaid provides us with read-only access to your transaction and account data
• You can disconnect your accounts at any time through the app or by contacting Plaid directly

For more information about Plaid's security practices, please visit plaid.com/legal.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our service:

• Plaid: For secure financial account connections
• Stripe: For payment processing
• Hosting providers (AWS): For secure data storage and infrastructure
• Analytics services: For understanding app usage and improving features
• Email services: For sending notifications and support communications
• Logging and monitoring services: For security and error tracking

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Retention and Deletion

We retain your information for as long as your account is active or as needed to provide you with our services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You can request deletion of your account and associated data at any time by:

• Using the account deletion feature in the app settings (if available)
• Contacting us at our contact page or emailing support@knailab.com

After you request deletion, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes. Note that some information may remain in our backup systems for a limited period before being permanently deleted.

Security

We take the security of your financial data seriously. We implement industry-standard security measures to protect your information:

• Encryption in transit: All data transmitted between your device and our servers is encrypted using TLS/HTTPS
• Secure hosting: Our infrastructure is hosted on AWS with security best practices
• Access controls: We limit employee access to your data to only those who need it to provide support or maintain the service
• Monitoring: We monitor our systems for security threats and unauthorized access attempts
• Regular updates: We keep our software and dependencies up to date with security patches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

For more details about our security practices, please visit our Security page.

Children's Privacy

BudgetPal AI is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of marketing communications (you can do this in your account settings or by clicking unsubscribe in emails)
• Disconnect your financial accounts at any time through the app

To exercise these rights, please contact us at our contact page or email support@knailab.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last updated" date
• Sending an email notification to the address associated with your account (for significant changes)
• Displaying a notice in the app (for significant changes)

Your continued use of BudgetPal AI after any changes to this Privacy Policy constitutes acceptance of those changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BudgetPal AI is a product of Knailab LLC. This Privacy Policy is governed by the laws of Colorado, USA.